AQtivate setting tool not starting up

AQtivate setting tool not starting up

Arcteq AQ-200 series AQtivate setting tool can be run by any Windows 7,8 or 10 version. Windows XP support has ended since 2018.

If AQtivate fails to start up with any of the supported Windows versions, check if CD burner software called Roxio is installed. This software is pre-installed in some computers. If this software is found on your computer, we recommend to uninstall it.

If you are still unable to run AQtivate contact Arcteq Support.
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